Returns & Exchanges
We want you to love your Trelise Cooper purchase; however, if you are not completely satisfied, we offer a 14-day return period for all full-priced items. Please ensure garments are in their original condition with all designer tags attached to qualify for a refund or exchange.
Return Process
- 1.Request a Return
Log into your account or use our online returns portal to select the items you wish to return and receive your Return Authorization number.
- 2.Prepare Your Package
Carefully pack your items in their original packaging, ensuring the Return Authorization form is included inside the parcel to avoid processing delays.
- 3.Ship the Items
Affix your return shipping label and drop the package off at your nearest authorized courier location, ensuring you keep a copy of the tracking number for your records.
- 4.Quality Check & Refund
Once our boutique team receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.